Software Help

I get the error ”not a valid win32 file

As long as you are running a PC, this software will work. The error you have described normally happens due to the program not being downloaded correctly. Please go back to the do ...

What countries can a physical package be sent to?

We are able to send a physical product to the countries listed below: ArgentinaAustraliaAustriaBahrainBelarusBelgiumBrazilBulgariaCanadaChileChinaCosta RicaCroatiaCyprusCzech Repu ...

What Are the Controls?

Mouse Controls description Left Drag Camera orientation — Up/Down/Left/Right (also Up & Down arrow keys, and 2/8/4/6 on the Number Pad with NumLock enabled) Right Dr ...

Can you really sell GPL software?

Yes. As with any software GPL can be sold. The GPL is based on the principle of freedom not price. For more details please review the GNU website

Where is the Login Page

Normally when you purchase an item via our payment processor they send you a confirmation email. This has details of the purchase you made. You are also automatically taken to the ...

3dastronomer is proudly an OpenSource Product.

3dastronomer is proudly part of the Open Source movement. Open Source software gives you more flexibility in regards to how and where you can use the software. As a ...

What Computer Specs Are Needed To Run 3dastronomer?

This version of 3dastronomer works on all Microsoft operating systems including 98/2000/ME/XP/Vista/Windows 7/ Win8 / Win10 / Win11 3dastronomer will work on almost any modern com ...

Please install 3DAstronomer core files first, then run setup again

I receive an error message when installing 3DAstronomer: “Please install 3DAstronomer core files first, then run setup again” The first error message is shown whe ...

I download the files but I can not find them. Where are they?

The problem with downloads is that there is not really a default location. Microsoft’s Internet Explorer and most other internet browsers don”t download files automati ...

What Operating Systems Does 3dastronomer Support?’

3dastronomer works on all Microsoft operating systems including Windows 1998Windows 2000Windows MEWindows XPWindows VistaWindows 7Windows 8Windows 10Windows 11 We are currently d ...

Will 3dastronomer run on 64bit Operating Systems?

If you are having troubles with Vista 64 bit have a look at http://support.microsoft.com/kb/922708 The Compatibility Tab is what you are after. Basically if you are logged in as ...

Does 3dastronomer Work On Macs?

This version of 3dastronomer works on all Microsoft operating systems including 98/2000/ME/XP/Vista/Windows 7/Win 8/Win 10 / Win 11 Although not made for macs, many of our custome ...

application has failed to start because its side-by-side configuration is incorrect. Please see the application log for more detail.

I receive the error “The application has failed to start because its side-by-side configuration is incorrect. Please see the application log for more detail.” This me ...

The application has failed to start because its side-by-side configuration is incorrect. Please see the application log for more detail.

I receive the error “The application has failed to start because its side-by-side configuration is incorrect. Please see the application log for more detail.” This me ...

How large are the 3dastronomer download?

The download version has been created to be easily download by almost anyone with an internet connection. The files you receive are: 3dastronomerSetup.exe97.1 MB (101,824,933 byt ...