Members Help

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I forgot my login details…

To login into the members area please go to: http://www.3dastronomer.com/members/ and enter you details into the login box: Email: Password (this is your payment receipt number ...

How much does shipping cost?

There is Zero shipping costs for the Downloadable Version This software is available via instant download! You can be using this software and be well on your way to building the ...

I download the files but I can not find them. Where are they?

The problem with downloads is that there is not really a default location. Microsoft’s Internet Explorer and most other internet browsers don”t download files automati ...

How Do I Purchase The Physical Pack?

How DO I Purchase The Physical Pack? If you need to receive a physical pack, then we do have this available at a discounted price in the members area. We do have physical p ...

How do I log into the Members Area?

To login into the members area please go to: http://www.3dastronomer.com/members/ and enter you details into the login box: Email: Password (this is your ClickBank payment rece ...

Where can I order a discounted members version of 3dastronomer?

It is great you are after the physical software. We have actually just set this up in the members area and have included a special offer for our members. Please click on the belo ...

I want a refund, where do I return the goods to?

Refunds are only available for the downloadable version, and for a limited time. It is a pity to hear you are after a refund for 3dastronomer. Just so you are fully aware, once ...

How do I get a refund?

There is a generous 60 day refund period for all downloadable items sold on 3dastronomer. To get a refund please contact us. Download refunds are processed quickly. Further detai ...

How do I order a physical version of 3dastronomer

All of our members receive access to physical products at a heavily discounted price. However we do have this option available to non members as well. The current price for this ...

If I want a refund, where do I return the goods to?

If I want a refund, where do I return the goods to? Created November 26, 2014 Author admin Category Members Help, Payment Help It is a pity to hear you are after a ...

Where is the Login Page

Normally when you purchase an item via our payment processor they send you a confirmation email. This has details of the purchase you made. You are also automatically taken to the ...